Troy Kaster

Troy Kaster began his real estate appraisal career with CR Consulting in 2001 as an Associate Trainee assisting with field inspections in the Washington, DC Metro Area. In 2002, He joined RHR Appraisals and there gained the experience and education necessary to become a Certified Residential Appraiser with licensure in Virginia, Maryland and Washington, DC. In 2007, Troy started Premier Home Appraisals, Inc., specializing in complex, high value appraisals that most companies shy away from.

Troy has taken great pride in mentoring his brother-in-law, Matthew Williams, who is now also a Certified Residential Appraiser and owns and operates the Richmond/Hampton Roads office. Troy has completed 20,000+ appraisals in his career.

Troy was born in Manassas, VA and grew up in Northern Virginia, specifically in Herndon and Fairfax. Troy attended both Oakton and Stonewall Jackson High School and graduated from Stonewall Jackson High School in 1989.

“We want to be the company every lender turns to for the most accurate and respected valuations. It is our duty to stay on top of the ever-changing legislation, remain connected with local markets and be able to communicate to our clients in a clear and concise manner.” – Troy

After graduating high school, Troy received an Associate in Applied Science Degree in Fire Science from Northern Virginia Community College and was a volunteer Firefighter/EMT for 15 years. Additionally, Troy enjoys keeping up with the economic trends and development of the area by attending seminars, conferences and local chamber events. In his free time, he enjoys playing golf, trail running, Spartan races, CAPS games, skiing and spending time with his family.

Matt Williams

Matthew (Matt) Williams’ real estate career began in 2011 with Premier Home Appraisals, Inc., as an Associate Appraiser under the supervision of Troy Kaster. Matt has completed more than 7,000 hours of training and has assisted with over 1,000 appraisals while achieving his Certified Residential Appraiser License. He is an active member of the Williamsburg Area Associate of Realtors and the National Association of Realtors. Matt proudly owns and operates the Richmond/Hampton Roads office with a determined focus on providing reliable and honest valuation services that serve and protect the best interests of his clients and community.

Matt attended Old Dominion University on a swimming scholarship and graduated from Pensacola State College. Although native to Pensacola, FL, he has since made Williamsburg, VA his home and has lived there with his beautiful wife and daughter since 2000. Matt’s interests include church, outdoor activities with family and friends, traveling, swimming and participating in community outreach organizations.

Crystal Scalzo

Crystal began her career with Premier Home Appraisals in 2015 as an Associate Appraiser under the supervision of Troy Kaster. She has provided significant assistance on more than 5,000 appraisals and is currently working towards her Certified Residential Appraiser License. Her attention to detail and drive for perfection makes her a huge asset to the PHA team and is a rising star in the industry.

“My mission is to provide exceptional service and deliver quality results with honesty and integrity to our customers.”

Crystal attended University of California Santa Barbara before relocating to Northern Virginia almost 12 years ago. When Crystal is not working her time spent chasing around her three young children and spending time with her family.

Jessica Forrester

Jessica Forrester joined Premier Home Appraisals in Spring 2016 as an Appraiser Assistant to Matthew Williams. She has developed her professional career in both sales and the non-profit sector and is currently pursuing her Certified Residential Appraiser License.

A native of Norfolk, VA, Jessica graduated magna cum laude from Old Dominion University and currently resides in Newport News with her husband and five children. She is passionate about excellence, integrity, and serving others. When not working, Jessica recharges her batteries with travel, exercise, reading, and lots of laughter around the family dinner table.

Rachel Burns

Rachel Burns joined Premier Home Appraisals in 2015 as an Appraiser Assistant to Matthew Williams. She provides research and administrative assistance for the Richmond/Hampton Roads office and is currently pursuing her education with the goal to become an Associate Appraiser. Before joining the PHA team, Rachel worked in the mortgage industry as a Loan Officer Assistant with TowneBank Mortgage, Monarch Mortgage, and Citizens Charter One. As a native to Williamsburg, VA, she enjoys being of service to her home community.

Rachel resides in Williamsburg, VA with her husband. When not working she loves traveling, practicing photography, and painting.

Meredith Shirley

Meredith Shirley joined Premier Home Appraisals in Fall 2018 as an Appraiser Assistant to Matthew Williams. While providing administrative assistance to the Hampton Roads office, Meredith is currently pursuing a degree in Business Management with the goal of becoming an Associate Appraiser. Prior to joining the PHA team, Meredith worked in the mortgage industry as a Loan Officer Assistant at Fulton Mortgage Company.

Meredith currently resides in Williamsburg, VA. When not working she enjoys equestrian activities and spending time on the water with family and friends.

Lee Charlton

Lee joined Premier Home Appraisals in 2017 as a Field Inspector after a long career in Education Management with the National Geographic Society. He attended James Madison University and excels at fine tuning processes and plays a significant role in maximizing internal efficiencies. When not out in the field, he is either wrangling his 3 kids or losing to his wife on the golf course.

“Thank you for inviting me into your homes.”